Privacy policy

1. What personal information do we collect?

We may collect information such as your name, billing and shipping address, phone number, email address, payment details, account information, transaction history, communications with us, device information, and usage information when you use our Services or make a purchase.

2. How do we collect your personal information?

We may collect your information:

Directly from you when you create an account, place an order, or contact us
Automatically through our website, cookies, and similar technologies
From our service providers
From our partners or other third parties

3. How do we use your personal information?

We use your information to:

Process payments and fulfill your orders
Arrange shipping, returns, and exchanges
Provide customer support
Manage your account and preferences
Improve and personalize your shopping experience
Send marketing and promotional communications where you have opted in
Prevent fraud and maintain security
Comply with applicable laws and legal requirements

4. Do we share your personal information?

We may share necessary information with Shopify, payment providers, logistics and shipping partners, service providers, marketing partners, and other trusted third parties to operate our business and provide our Services. We do not sell your personal information.

5. How does Shopify handle my information?

Our store is powered by Shopify, which hosts our Services and processes certain personal information to provide and improve the shopping experience. Information may also be processed by Shopify and third parties in countries other than where you live.

6. Do we use cookies or similar technologies?

Yes. We may use cookies and similar technologies to operate our website, understand how visitors use our Services, remember preferences, and improve your shopping experience.

7. Are third-party websites covered by this Privacy Policy?

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of these third parties. We recommend reviewing their privacy policies before providing them with your information.

8. Do you collect information from children?

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

9. How do you protect and retain my information?

We take reasonable measures to protect your personal information. However, no online transmission or storage method is completely secure. We retain information only for as long as necessary to provide our Services, meet legal obligations, resolve disputes, or enforce our policies.

10. What rights do I have regarding my personal information?

Depending on where you live, you may have the right to:

Access your personal information
Request deletion of your information
Correct inaccurate information
Request a copy or transfer of your information
Opt out of promotional communications

You may need to verify your identity before we can process your request.

11. Can I opt out of marketing communications?

Yes. You can unsubscribe from promotional emails at any time using the unsubscribe option provided in our emails. You may still receive non-promotional communications related to your orders or account.

12. What if I have a complaint or privacy concern?

If you have a concern about how we handle your personal information, please contact us using the details below. Depending on where you live, you may also have the right to contact your local data protection authority.

13. Is my information transferred internationally?

Your personal information may be transferred, stored, or processed outside your country of residence. We take appropriate measures where required by applicable law to protect your information during such transfers.

14. Can this Privacy Policy change?

Yes. We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Services. The “Last updated” date will be revised whenever changes are made.