Shipping policy

1. How long does order processing take?

Once your order is placed and payment is confirmed, we begin processing it with care. Orders are usually processed and dispatched within 1–3 business days, excluding weekends and public holidays.

2. How long does delivery take?

Delivery generally takes 3–8 business days, depending on your location and courier partner. Delivery times may vary due to weather, regional restrictions, or unforeseen circumstances.

3. What details should I provide for delivery?

Please make sure your delivery address, PIN code, and phone number are accurate and complete when placing your order. We cannot be responsible for delays caused by incorrect or incomplete information.

4. What should I do if my parcel is delayed?

If your order is significantly delayed, please contact us with your order number. We’ll help track the shipment with our courier partner.

5. What if my parcel arrives damaged or tampered with?

If your parcel appears visibly damaged or tampered with, please do not accept the delivery if possible. Contact us within 48 hours with photos of the package so we can assist you.

6. How do you protect the products during shipping?

As our products are food items, we take extra care with secure packaging to preserve freshness and quality during transit.